Owner: CATANOSTRUM
Tax ID (NIF): 38057778T
Address: C/ Fornals, 18, nau 7 · 08292 Esparreguera (Barcelona)
Email: info@catanostrum.com
Phone: +34 630 15 38 46
All prices shown include taxes. The order summary shows the final price, with the taxes that apply to the delivery country. VAT is charged at the rate in force; sales outside the EU, and to the Canary Islands, Ceuta and Melilla, are VAT-exempt, but customs may charge import duties and taxes, which are paid by the recipient. Prices may be changed at any time; the price that applies is the one shown when you place the order.
Bank transfer: with your order confirmation you will receive the bank details. Please include “order no. xxxx” and your full name, and make the transfer within seven days. The order is processed once the payment is received; sending the receipt to info@catanostrum.com speeds things up. Payments are in euros; any bank or exchange fees are paid by the customer.
Card / PayPal: payments are processed securely by PayPal, with 3D Secure authentication. We never see your card details.
Cash on delivery (Spanish mainland, Balearic Islands and Portugal): you pay the courier in cash on delivery and receive a payment receipt, which you will need for any claim or return.
We do not deliver to PO boxes. If you live near our warehouse in Esparreguera you can collect your order free of charge, or pick it up at one of our weekly market stalls.
Shipping rates include insurance and VAT. We will contact you after confirming your order to let you know the delivery date.
All products carry the legal guarantee of conformity under Spanish Royal Legislative Decree 1/2007 (General Law for the Protection of Consumers and Users). If you receive a product that is damaged, faulty or different from what you ordered, let us know as soon as possible (especially for fresh products) at info@catanostrum.com or on +34 630 15 38 46: we will replace it or refund it, and we will pay the shipping costs.
You have 14 calendar days from receiving your order to withdraw from the purchase, without giving any reason. To do so, email us at info@catanostrum.com or call us on +34 630 15 38 46 with your order number and the products you want to return. You can use this template: “I hereby give notice that I withdraw from the contract for the sale of the following goods: […], order no. […], received on […]. Name, address and date.”
We will refund the amount paid, including standard delivery costs, within 14 days of your notice, using the same payment method (if you paid by bank transfer or cash on delivery, we will ask for an account number). We may wait until we have received the products before refunding. You pay the cost of returning the products, unless they are faulty or wrong.
Products must be returned unopened and in good condition. Under Article 103 of the General Law for the Protection of Consumers and Users, the right of withdrawal does not apply to products that can deteriorate or expire quickly (for example cheese, mató, fruit and vegetables) or to sealed products opened after delivery, for health and hygiene reasons.
We use your order data to process, ship and invoice your order. Full details (purposes, retention periods, recipients and how to exercise your rights) are in our privacy policy.
We will only send you offers or news if you agree to it. You can unsubscribe at any time by writing to info@catanostrum.com.
Use of the website is governed by our legal notice. Alcoholic drinks are sold only to people aged 18 or over: by placing an order that includes them, you confirm you are of that age, and the courier may ask for ID on delivery.
These terms are governed by Spanish law. If you are a consumer, the courts of your place of residence have jurisdiction over any dispute. You can also contact the Catalan Consumer Agency (Agència Catalana del Consum) or your local consumer office.
Last updated: 13 October 2026